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Community Safety Alerts

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This is a selection of items received from the Derbyshire Alert messaging service.  To register direct for this free service  visit www.derbyshirealert.co.uk, or contact your local Community Information officer on 101.

Phishing Email Scam (posted 13.9.2016)

There is a phishing email currently in circulation that claims to be from the City of London Police. The departments that it claims to represent include the ‘Fraud Intelligence Unit’ and the ‘National Fraud Intelligence Bureau’. The email is titled ‘compensation fund’ and has a letter attachment that claims to be offering financial compensation to victims of fraud. The letter uses the City of London Police logo.

The letter states that in order for compensation to be arranged, the receiver of the email should reply disclosing personal information. It states that HSBC and the South African Reserve Bank have been chosen to handle the compensation claims. All of these claims are false.

The email and letter are fraudulent and should not be replied to.

Protect Yourself

Opening attachments or clicking links contained within emails from unknown sources could result in your device being infected with malware or a virus.

The City of London Police and the National Fraud Intelligence Bureau will never email you asking for you to disclose personal information.

If you believe you have become a victim of this fraudulent email get your device checked by a professional and make a report to Action Fraud, the UK’s national fraud and cyber crime reporting centre:  http://www.actionfraud.police.uk


Beware the Fake Letterbox Scam! - (message posted 28.6.2016)

The National Fraud Intelligence Bureau (NFIB) has noticed an increase in reports of fraudsters placing fake letter boxes on residential properties in an attempt to harvest the mail. Residents are sometimes unaware of the fake letterbox as the fraudsters will periodically remove the item, which may leave notable markings. The mail is then used to open various lines of credit with financial providers in the name of the innocent resident.  

Protect Yourself

If you, or anyone you know, has been affected by this fraud or any other scam, report it to Action Fraud by calling 0300 123 2040 or visiting www.actionfraud.police.uk.


Scam Warning - "Your Package Has Been Seized" Royal Mail Scam Email (message posted 3.2.2016)

Fraudsters are sending out virus infected emails that claim a package has been seized by HM Revenue & Customs upon arrival into the United Kingdom. The official looking scam emails claiming to be from Royal Mail contain a link to a document which will install malicious software on your computer designed to steal credentials like account names, email addresses and passwords - read full article


Council Tax Scam - Don’t be Caught Out!

Fraudsters have been phoning victims telling them that they have been placed in the wrong council tax bracket for a number of years and are entitled to a rebate. They normally say that this rebate should be worth about £7,000. Once the victim is convinced, the fraudster tells them that in order to receive the rebate they will need to pay an administration fee in advance. The payment they ask for varies between £60–£350. The victim provides the details and makes the payment, but then is no longer able to make contact with the person they spoke to on the phone. When they phone their council about the rebate and the fact that they are in the wrong tax bracket, the council will confirm that they know nothing about it and that they have been contacted by fraudsters  - read full article


Beware the latest Online Scams - how to check out websites and protect yourself

Fraudsters have created a high specification website template advertising flat screen televisions for sale which are below market value and do not exist. Payment is being requested via bank transfer and will offer no protection to the consumer when the television does not arrive.

Protect yourself:

Payments made via bank transfer are not protected should you not receive the item.

Always make payment via a credit card or PayPal where you have some avenue of recompense should you not receive your product.

Conduct some online research on the website, company name and business address to identify any poor feedback or irregularities.

Check the authenticity of websites before making any purchases. A ”whois” search on the website will identify when the website has been created, so be wary of newly formed domains. This search can be conducted using the following website - https://who.is/

If the item advertised seems too good to be true, it probably is.


Computer Safety -  Beware Scam Calls Claiming to be from Microsoft Security

Local officers are reminding residents to be computer vigilant following a recent suspicious call in the Smalley area. 
A resident was called from a person claiming to work for Microsoft Security. After the caller was allowed remote access to the residents computer the resident became suspicious and stated no payments would be made until the resident checked the callers identity. The caller stated that the resident had an hour to decide but was to leave the computer on because of the danger to it. After advice the caller removed the internet connection and had the machine checked out professionally. Downloaded software had to be removed and the security setting had to be reactivated - read full article


Fraudulent Apple Pay Warning

Fraudsters are targeting classified advertisement websites like AutoTrader to advertise vehicles for sale. Buyers are then contacting these ‘sellers’ to find out more about the vehicles and are being told to pay for them via ‘Apple Pay’. In this case the fraudsters are not using the genuine Apple Pay service and potential victims pay money directly to bank accounts in control of the fraudsters - read full article